Score

9.00 /10
Perfect

Rakuten Securities Australia

Australia

15-20 years

Regulated in Australia

Market Making(MM)

MT4/5 full license

Global Business

Medium potential risk

Good
AAA

Add brokers

Comparison

Quantity 6

Exposure

Open Account
Website

Score

License Index9.22

Business Index8.92

Risk Management Index8.90

Software Index8.30

Regulatory Index9.19

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

More

Sanction

JP FFAJ
2017-09-29
Disciplinary actions against members
Rakuten Securities Australia

Sanction

JP FSA
2009-03-24

Warning

JP FSA
2005-11-16
Rakuten Trust
SMBC

Contact number

English

+61 2 9247 2483

Broker Information

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Company Name

Rakuten Securities Australia Pty Ltd

Company Abbreviation

Rakuten Securities Australia

Platform registered country and region

Australia

Number of employees

Company website

Twitter

Facebook

YouTube

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts
Previous Detection : 2022-12-06
  • The number of the complaints received by WikiFX have reached 5 for this broker in the past 3 months. Please be aware of the risk!

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to withdraw

Fraud broker

Have to pay 20% tax to the broker but you can't withdraw funds. I was cheated of a hundred thousand yuan.

2020-12-05 22:31
Resolved

Rakuten is not reliable.

At first I invested in Rakuten because I thought they were big brands, having financial security and stable platform. I was very optimistic about it. I opened an account in August 2018 and started trading. There was a time when depositing money process was smooth, but this situation had basically recovered after the Spring Festival. That customer service was not bad. But last week, I was very angry. On the evening of February 27th, I used my five trading accounts to buy long GBP/JPY (including EToro, Jiasheng, Anda and TradeMax) on five trading platforms. Only Rakuten raised a dozen pips, causing my position to be liquidated. When I saw the position liquidation, I quickly took the screenshot and kept the evidence and sent an email to Rakuten. After this week's negotiations, Rakuten internally agreed that the stop loss was caused by the normal spread of the market at that time and did not give me compensation. I don't ask much, just want to get back the stop loss money. A week passed, they ignored it, just saying that it was the normal spread of the market. I want to ask, why the other platforms didn’t liquidate my position but Rakuten? And after the stop loss the platform did not show that the highest price has reached my stop loss. Rakuten’s conduct is a scam. I’ve been trading for years. Such a situation really made me puzzled. Will you still trade on it?

2019-03-09 04:35
Unable to withdraw

Rakuten is a fraud platform

I agree if I should pay individual income tax. But why I should transfer the tax to a personal account? And my account will be frozen in 48 hours if I don't pay the money

2020-12-04 19:24
Others

Rakuten Securities is a unreliable platform

I didn’t want to expose the platform at first, but I am really angry when I saw Rakuten Securities’ s score rank at No. 7. I would like to share you my sad story related to this platform. I deposited in the account on 2 Jan., 2019, when the server have been offline for several hours. When I asked for explanations, the employees made no reply. The server went back to normal on 3 Jan. before the market opened and when the market opened, a mega JPY move showed up. Now I should tell you what shameless things they did. First, the platform said there was a fixed spread in 95% of a day. However, pay attention to the rest of 5% when spreads were unfixed and big movement happened with unimaginable big spreads. I mean, when the market opened on 3 Jan., you had to pay a service fee of over 1,500 dollars if you traded one hand USDJPY. Is it exciting? This is the first shameless thing they did. Second, When there were big movements in the market, they would close trading. It is impossible for them to stop doing something before wipe out your account. When you got profits, you didn’t expected to sale orders, and when you lost, you couldn’t cover and lock position. There was nothing you could do. When your account wiped out, the platform could close out the orders. The market movement depends on its will. Third, They will give you cold shoulder when you are caught into problems. They will pass the buck with an excuse of mobility. Is it shameless for the platform to deny the evidence? The trading journal won’t tall lies. The above are enough. Keep away from it, everyone!

2019-07-04 20:19
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hayat ‎
0-3months
Türkiye ‎ ‎
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2022-12-03 23:44
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shahzad Hussain
0-3months
haw are you stg
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2022-12-02 03:28
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